Terms and Conditions

**Urban Pest Control Pvt. Ltd.** **Terms and Conditions** ### 1. **Introduction** These Terms and Conditions govern the provision of pest control services by **Urban Pest Control Pvt. Ltd.** By using our services, clients agree to comply with the terms set forth herein. ### 2. **Service Agreement** - Urban Pest Control Pvt. Ltd. provides pest control treatments, inspections, and preventive measures as per agreed service packages. - The service agreement between the client and the company is legally binding once an order is confirmed. - Service requests must be scheduled in advance and are subject to availability. ### 3. **Pricing & Payment Terms** - Service charges are based on the type of treatment, area covered, and pest infestation level. - Full payment or a deposit is required before or at the time of service, as specified in the quotation. - Accepted payment methods include cash, bank transfer, and digital payment options. - Late payments may be subject to additional fees or service suspension. ### 4. **Service Warranty & Limitations** - Some pest control treatments include a warranty period, which will be stated in the service agreement. - The warranty does not cover reinfestation due to lack of hygiene, structural conditions, or third-party activities. - The company does not guarantee 100% elimination of pests in cases of extreme infestation or non-cooperation from the client. ### 5. **Client Responsibilities** - Clients must provide accurate information regarding the pest problem and property conditions. - The premises must be accessible for service at the scheduled time. - Clients must follow post-treatment guidelines provided by the company to ensure effectiveness. - Any adverse reactions to treatments should be reported immediately. ### 6. **Cancellation & Rescheduling Policy** - Clients may cancel or reschedule appointments at least **24 hours** in advance. - Cancellations made within 24 hours may incur a cancellation fee. - The company reserves the right to reschedule services due to unforeseen circumstances, including weather conditions and safety concerns. ### 7. **Liability & Indemnity** - The company takes all necessary precautions to ensure safety but is not liable for any damages arising from failure to follow safety instructions. - Clients agree to indemnify Urban Pest Control Pvt. Ltd. from any claims related to negligence, misinformation, or improper use of pest control services. ### 8. **Health & Safety Compliance** - The company follows government regulations regarding pest control chemicals and application procedures. - Clients must inform the company of any pets, children, or allergies before treatment. - It is the client’s responsibility to vacate the premises if advised to do so for safety reasons. ### 9. **Confidentiality & Data Protection** - The company ensures the confidentiality of client information and does not share personal data without consent. - Any customer data collected is used only for service execution and business improvements. ### 10. **Governing Law & Dispute Resolution** - These Terms and Conditions are governed by the laws of Bangladesh. - Any disputes should be resolved amicably between the client and the company. If unresolved, legal action may be taken in accordance with Bangladesh jurisdiction. ### 11. **Amendments to Terms** - Urban Pest Control Pvt. Ltd. reserves the right to update these Terms and Conditions without prior notice. - Clients are encouraged to review the terms periodically to stay informed of any changes. --- For any inquiries, please contact us at **01642008383** or visit **https://pestexterminator.tech**.